Companies outsource IT environments for a variety of reasons, such as:
- Sharpening their focus on strategic goals
- Better managing operating costs
- Filling gaps in technical expertise
- Boosting system performance
- Elevating levels of end-user support
At a minimum, OneNeck’s Outsourcing Services address each of these issues. But the biggest benefit to our customers comes from our service philosophy. We don’t believe in the “one size fits all” strategy of many ASPs or other outsourcing service providers. Instead, each customer solution is designed to optimize their unique operating environment.
Because of our team’s vast technical experience managing hundreds of applications and platforms, we’re able to tailor outsourcing services to each customer, regardless of the ERP environment. It’s almost impossible to get the same level of expertise, staff redundancy and round-the-clock support from an in-house IT staff.
Our solid credentials allow us to offer a well-rounded group of outsourcing services, including:
Enterprise Application Hosting
Depending on the customer’s situation, we can manage their ERP application and related software, or the entire IT environment. OneNeck’s ERP competencies include top tier applications such as Oracle, JD Edwards, Baan and Microsoft Dynamics AX, as well as numerous others.
Remote Managed Services
Since we’ve developed a repository of best practices to serve our thousands of users on six continents, we’re able to provide application and database administration, operating systems and network administration, and 24/7 support remotely.
IT Infrastructure Services
Customers can take advantage of a scalable environment with OneNeck’s shared technology infrastructure. Our Operations Center features industrial grade environmental systems to minimize external risks. Additionally, OneNeck is able to guarantee system availability at levels among the highest in the industry.
In addition to providing customized outsourcing services, OneNeck’s track record has been substantiated by objective, third-party endorsements. For example, OneNeck was ranked No. 1 ERP Management Outsourcer by the Black Book of Outsourcing two years in a row. This type of validation, along with expertise, experience, financial viability, certifications, etc., makes an excellent case for choosing OneNeck as your outsourcing provider.
Browse this section for a complete list of scalable solutions available to your organization or contact us for further information.
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